Privacy Notice
Last updated 1 July 2022Your privacy, explained clearly
At OX Place, we use your information to help you find, buy and manage your home. This page explains what we collect, how we use it, and your rights.
Understanding how
we use your data
Download privacy note
We don’t sell your data
Your information is never
sold to third parties.
We use your data to help you
We use your details to contact you and provide housing services.
We only share when necessary
We may share data with trusted partners or when required by law.
You’re in control
You have rights over
how your data is used.
Website Privacy Policy
OX Place is a trading name of Oxford City Housing Ltd., Oxford Town Hall, St Aldates, Oxford OX1 1BX. Company No.: 10212716. Oxford City Housing Ltd. is a housing company of Oxford City Council, set up in 2016.
On 25 May 2018 Data Protection Law changed, giving more rights to you as an individual and more obligations on organisations holding your personal data.
One of the rights is the right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.
This Privacy Notice provides you with this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
How we use your information
OX Place is a trading name of Oxford City Housing Ltd., Oxford Town Hall, St Aldates, Oxford OX1 1BX. Company No.: 10212716. Oxford City Housing Ltd. is a housing company of Oxford City Council, set up in 2016.
On 25 May 2018 Data Protection Law changed, giving more rights to you as an individual and more obligations on organisations holding your personal data.
One of the rights is the right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.
This Privacy Notice provides you with this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
Personal Data We Collect
OX Place is a trading name of Oxford City Housing Ltd., Oxford Town Hall, St Aldates, Oxford OX1 1BX. Company No.: 10212716. Oxford City Housing Ltd. is a housing company of Oxford City Council, set up in 2016.
On 25 May 2018 Data Protection Law changed, giving more rights to you as an individual and more obligations on organisations holding your personal data.
One of the rights is the right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.
This Privacy Notice provides you with this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
Reasons why we share personal data
OX Place is a trading name of Oxford City Housing Ltd., Oxford Town Hall, St Aldates, Oxford OX1 1BX. Company No.: 10212716. Oxford City Housing Ltd. is a housing company of Oxford City Council, set up in 2016.
On 25 May 2018 Data Protection Law changed, giving more rights to you as an individual and more obligations on organisations holding your personal data.
One of the rights is the right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.
This Privacy Notice provides you with this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
How to control your personal data and your rights
OX Place is a trading name of Oxford City Housing Ltd., Oxford Town Hall, St Aldates, Oxford OX1 1BX. Company No.: 10212716. Oxford City Housing Ltd. is a housing company of Oxford City Council, set up in 2016.
On 25 May 2018 Data Protection Law changed, giving more rights to you as an individual and more obligations on organisations holding your personal data.
One of the rights is the right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.
This Privacy Notice provides you with this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
Cookies and similar technologies
OX Place is a trading name of Oxford City Housing Ltd., Oxford Town Hall, St Aldates, Oxford OX1 1BX. Company No.: 10212716. Oxford City Housing Ltd. is a housing company of Oxford City Council, set up in 2016.
On 25 May 2018 Data Protection Law changed, giving more rights to you as an individual and more obligations on organisations holding your personal data.
One of the rights is the right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.
This Privacy Notice provides you with this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
More about your data and privacy
Below you will find additional information on how Oxford City Council manages, stores and protects your personal data.
Storage and processing of personal data
Data collected by Oxford City Council is generally processed within the UK and the EEA. These uses all comply with the requirements of the GDPR and UK government security policy. Should Oxford City Council require data to be shared outside of the EEA you will be informed in advance and additional security will be sought for the protection of data.
Security of personal data
Data collected by Oxford City Council is generally processed within the UK and the EEA. These uses all comply with the requirements of the GDPR and UK government security policy. Should Oxford City Council require data to be shared outside of the EEA you will be informed in advance and additional security will be sought for the protection of data.
Retention of personal data
Data collected by Oxford City Council is generally processed within the UK and the EEA. These uses all comply with the requirements of the GDPR and UK government security policy. Should Oxford City Council require data to be shared outside of the EEA you will be informed in advance and additional security will be sought for the protection of data.
Changes to the privacy statement
We will update this privacy statement whenever a change in our use or a change in law occurs, and in response to your feedback. We encourage you to periodically review this statement and provide us with feedback on areas you believe we could improve.
How to contact us
If you have a privacy concern, complaint or question for Oxford City Council Corporate Governance Manager, please email dataprotection@oxford.gov.uk.
You can also contact the Council’s Corporate Governance Manager by post at:
Corporate Governance Manager
Oxford City Council
Oxford Town Hall,
St Aldates,
Oxford
OX1 1BX
Useful Documents
Download our subject access request, privacy notice
and authority to disclose form.
We’re here to help
Whether it’s about shared ownership or a specific home, we’re here to help. Take a look around or get in touch with the team.